- How quickly can you set me up with this service?
- How do you ensure that the transfer will not affect my business?
- I have a diverse range of products and delivery options. Can your service cater for me?
- How much does it cost?
- Customer experience is my key driver as it grows my business. How will you ensure that my customers get what they want?
- Can you give me any advice on finding an e-Commerce platform?
- How much visibility will I have of the operation?
- Can you provide same day despatch?
- Do you offer any added value services to enhance our customer experience?
- I'm interested in this service - what do I do next?
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How quickly can you set me up with this service?
This varies depending on the number of products your have and well organized we receive them. We'd normally expect to be up and running within 2 days for 100 SKUs.Back to top
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How do you ensure that the transfer will not affect my business?
We have a way to gradually migrate your product to our warehouse without interruption of service. For instance you can continue to use your current provider until your inventory runs out and build your inventory in our warehouse as needed. We have tools that allow you manage your orders stripping out the items that don't belong to us. We have integration with many channels and shopping carts so that only takes a few hours of work. If your selling channel is not available in our system, we can between 2 to 10 days to develop custom integration, we also offer an API for your delvepers to do this work.Back to top
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I have a diverse range of products and delivery options. Can your service cater for me?
Yes, our warehousing experience, combined with the most sophisticated order management system, provides options to suit every business needs. We work with all major carriers and some logistics companies you probably never heard of to bring the best possible combination of services for your business.Back to top
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How much does it cost?
The cost depends on Our handling costs are fixed and include standard packing materials. Please feel free to contact us for more information.Back to top
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Customer experience is my key driver as it grows my business. How will you ensure that my customers get what they want?
We understand that when you sell an item to a customer, you're also making a promise to deliver that product quickly and securely. We provide access to real-time reporting and automated customer communications, so you and your customers always stay informed.Back to top
- Can you give me any advice on finding an e-Commerce platform?
Yes, we can show you all the platforms we integrate with or we help you develop a new or improved your current e-Commerce presence. Please feel free to contact us for more information.Back to top- How much visibility will I have of the operation?
Our services include a web-based control panel that gives you access to key management information, in near real time. Furthermore, our inteface allows you to command a variaty of actions to manage your product the way you need it.Back to top- Can you provide same day despatch?
Yes. All standard orders received up until 2:00pm are despatched the same day. This means you can offer next day delivery to your customers. Overnight orders will be processed until 3:30PM.Back to top- Do you offer any added value services to enhance our customer experience?
We have a range of different service offerings from assembly to software development. We would be happy to discuss your particular requirements in more detail.Back to top- I'm interested in this service - what do I do next?
Please go into our home page and click Sign-up. You will receive a call or email from us within 24hrs with access to our inteface so you can start entering your inventory (manually or CSV), so you can send your product to us.Back to top - Can you give me any advice on finding an e-Commerce platform?